Delivery
Shipping is available globally, via air and sea. Return and refund policies are also available.
Delivery Options Overview
Mobi Tech Labs offers ideal shipping methods for any mobile accessory requirement. Delivery will be through reliable and specifically trained freight forwarder. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Email
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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By air shipment fast (7 - 12 days) |
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By air shipment regular (15 - 20 days) |
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Large items
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By sea shipment fast (30 - 40 days) |
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By sea shipment regular (45 - 60 days) |
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Online store of mobile accessories
Our quality products will make your customers want to choose your store over and over again, which is likely to boost up your business. Our prices are unbeatable in the market, ordering from our website will definitely add value to your business.
Our Return & Refund Policy is only applicable if:
- Upon receiving the incorrect product, we will dispatch the correct item within 1 month’s time.
- A wrong product is delivered, customer needs to dispatch it at the given address provided by our representative.
- The product must be unused and the packaging should be intact.
- It should be in its original sealed packaging.
- All accompanying documents like purchase receipt, price tags, labels, warranty card, and accessories must be returned with the product. Return shipping cost will be paid by the customer.
Return & Refund Policy
- Order cannot be cancelled once placed.
Our Return & Refund Policy is only applicable if:
- Upon receiving the incorrect product, we will dispatch the correct item within 1 month’s time.
- A wrong product is delivered, customer needs to dispatch it at the given address provided by our representative.
- The product must be unused and the packaging should be intact.
- It should be in its original sealed packaging.
- All accompanying documents like purchase receipt, price tags, labels, warranty card, and accessories must be returned with the product. Return shipping cost will be paid by the customer.
Receipt of Damaged Goods by Customer
- Customers may claim refund if they receive damaged goods however, they must provide video evidence.
- Refund eligibility requires providing video proof, video should be made at the time of opening the received parcel.
- If video proof is not provided or video is made after the product has been unboxed then customer will not be entitled for a refund.
- If order is to be returned, in case of damage, fault, quality or quantity issue, customer needs to dispatch it at the given address provided by our representative.
- Refund or exchange will be arranged within 1 month’s time after we receive the product.
- Received a faulty product? We're here to help, but let us know in no more than 3 days.
- Contact us on our customer support number (+1 604-229-4338). We'll promptly resolve the issue for you!
FAQs
No, it isn’t, though the authorized / intended recipient will be required to sign the delivery document upon the delivery of the package.